Question 1

What is Dukaan Verse?

Accepted Answer

Dukaan Verse is an AI Commerce Operating System for Young businesses. It helps you build, operate, analyze, automate, and grow an online business from one suite — not a one-time website handoff.

Question 2

How is Dukaan Verse different from Shopify or a website builder?

Accepted Answer

Store builders help you launch. Dukaan Verse adds proprietary Intelligence: Opportunity Analysis, an opportunity dashboard, AI recommendations personalized to your business, automation, and ongoing growth partnership. Launch is step one. Clarity on what to do next is the product.

Question 3

What is Shop Verse?

Accepted Answer

Shop Verse is the storefront and commerce layer inside Dukaan Verse: catalog, checkout, payments such as Razorpay and COD patterns, domains, and a vision-driven store experience shaped around your brand.

Question 4

Who is Dukaan Verse for?

Accepted Answer

Founders and operators who want an online store plus clarity on what to do next — especially Indian and global Young businesses selling products or services online. Also agencies and developers who want to own the frontend and run commerce on our cloud.

Question 5

What is Opportunity Analysis?

Accepted Answer

Opportunity Analysis turns your real catalog, orders, and campaign signals into ranked next moves — not vanity charts. The Opportunity Dashboard keeps weekly focus visible so you act instead of guessing.

Question 6

Is Dukaan Verse a SaaS product?

Accepted Answer

Yes. You run your business in a cloud workspace: storefront, ops, teams, analytics, and Intelligence on one OS. Partnership shapes how we onboard and grow with you — software first, human roadmap when you want it.

Question 7

Do you publish self-serve pricing plans?

Accepted Answer

Partnership is scoped around what you want to build. Use Pricing or Contact to share requirements; we respond with a growth roadmap rather than a fixed public SKU grid. No invented plan names. No surprise feature walls.

Question 8

Can my team use one workspace?

Accepted Answer

Yes. Roles and collaboration live in the OS so ops, marketing, and founders share the same catalog, orders, and opportunity board — without spreadsheet ping-pong.

Question 9

Do you support Razorpay and Cash on Delivery?

Accepted Answer

Yes. India-ready payments matter. Razorpay online and COD patterns sit on the same checkout and order lifecycle so recovery and ops stay coherent when a COD order goes sideways.

Question 10

Can I use my own domain?

Accepted Answer

Yes. Point DNS, verify in admin, and shoppers stay on your brand. Media and CORS follow your verified storefront origin — your shop, your URL.

Question 11

Who owns my store and customer data?

Accepted Answer

Your business data is yours. Catalog, orders, and customer records power your storefront and Intelligence. We operate the platform so you can sell and grow — we do not sell your customer list.

Question 12

Can I migrate from another platform?

Accepted Answer

Often yes. Catalog, branding, and checkout patterns move with a plan. Tell us what you run today on Contact or Pricing; we map a practical cutover instead of a big-bang surprise.

Question 13

What kind of support do Young businesses get?

Accepted Answer

Growth conversations and partnership execution when you want a human roadmap, not only a login. Product questions, onboarding, and next-move clarity stay close to how Indian founders actually operate.

Question 14

Is there a free trial?

Accepted Answer

We start with a growth conversation, not a silent self-serve trial that leaves you alone with empty dashboards. Share how you sell today; we show what the OS can do for that business.

Question 15

What is API As Service?

Accepted Answer

API As Service is our commerce Platform as a Service. You own the frontend. We run the commerce OS — catalog, cart, checkout, auth, payments, CMS, SEO — on Dukaan Verse cloud, with Opportunity Intelligence on the same data plane.

Question 16

Who should use API As Service?

Accepted Answer

Developers, agencies, and brands that want a custom React, Next.js, Vue, or mobile-web experience without rebuilding cart, pay, fulfill, and growth intelligence from scratch.

Question 17

What do I build vs what do you run?

Accepted Answer

You ship UI and UX in your repo. We run multi-tenant storefront APIs, order lifecycle, payments, CMS, and Intelligence. Shoppers stay on your domain. Growth advice still matches real catalog and orders.

Question 18

How does authentication work?

Accepted Answer

Every request knows the store. Send your storefront API key (X-API-Key). Host or slug pins tenancy. Optional customer JWT unlocks account routes. Guest tokens keep carts alive across origins.

Question 19

Where are the live API docs?

Accepted Answer

Interactive storefront docs live at https://api.dukaanverse.in/developers and stay in sync with production. OpenAPI/Swagger is also on https://api.dukaanverse.in/docs for the routes your frontend needs.

Question 20

Does Opportunity Analysis still work with a custom storefront?

Accepted Answer

Yes. That is the point of one OS. Custom UI. Same catalog and order truth. Intelligence and automations stay connected so headless does not mean headless growth.

Question 21

Can I run multiple brands on the same pattern?

Accepted Answer

Yes. Multi-tenant by design. API keys and host/slug resolve to one store. Isolation is built in so agencies can ship many brands from one architecture.

Question 22

How do I get API access?

Accepted Answer

Create a store in admin, grab your company slug and storefront API key from Storefront Settings, point your app at https://api.dukaanverse.in, then bootstrap and ship. Need keys or an architecture review? Book a growth conversation.

Question 23

How do I get started?

Accepted Answer

Book a growth conversation on Contact, continue on WhatsApp from Pricing, or open the live API docs if you are ready to build. Tell us how you sell today and what growth challenge matters most.